Linking Accounts to Share Credits

True story:  I actually was a VerticalResponse customer before I was an employee.  And, I sometimes found myself wishing that I could share my email credits with other folks in my company.

Did you know that with VerticalResponse for AppExchange you can?

All users of your Salesforce org can share one common pool of credits.  That means that  any Salesforce user can purchase the credits, and all of your VerticalResponse accounts will be linked together to use them.

This is even better news for those of you who work in a company where several different people or departments are sending out VerticalResponse emails, as you can take advantage of bulk pricing, and save some of that precious budget - I'm sure you can find somewhere to use all of that money you'll be saving!

Do you want to link accounts so that you, too, can share VerticalResponse credits?  Simply email vip@verticalresponse.com with the user names / email addresses for the acounts that you want linked together, and we'll make the magic happen.

Comments

[Richard Huffaker]

Hi Eric,

It is not possible to link the lists and email drafts in one VerticalResponse account to another account. However, there are potential workarounds for both these issues (depending on what you're looking to do):

1. If you want to make certain email templates available to different users, then you can save those templates within the "My Templates" area of your Salesforce account. Since you can use saved Salesforce mail templates as the basis for an email in VerticalResponse, doing this would allow all the folks in your Salesforce org to have access to those templates to use within VR.

2. Though you can't share lists between VR accounts, you could simply create a Campaign within Salesforce (if you have access to the SF Campaigns module) that includes everyone on the list and then anyone in your org would be able to use that campaign to create a list within their own VR account.

Hope this info helps!

Richard Huffaker
Education & Training Manager
VerticalResponse

[Eric]

Is it possible to share lists and emails/drafts between multiple accounts?

[Alex Scalisi]

Thanks for your comment Emily. We do not combine the free credits at account creation, and the reason is based on the "Michael Dell theorem" (at least in my head):

Dell has 40,000 SFDC licenses. If every Dell user created a VR account with 500 free credits (regardless of whether they planned on using them or not) and combined them, Dell would have 20 million free email credits with VerticalResponse.

The free credits are designed to be our "test drive".

Thanks,
Alex Scalisi
VerticalResponse
415-808-2481

ps. Michael, if you're reading this and are bummed about not getting the combined 20 million free credits, give me a ring --we'll figure something out for you ;)

[Emily]

Can you also combine the free credits that every user gets before they use VRmail for the first time?