As many of you know, we sent out a survey about the VerticalResponse for AppExchange product a few weeks ago. Well, the response was amazing! Personally, this was my first go-around with surveying customers and taking a look at the responses really confirmed why we do what we do here (as cheesy as that sounds). Don't get me wrong, people took their share of shots at us, but to be honest it wasn't anything we didn't expect. The fact that people commented and commented in detail, as opposed to just selecting an option in the survey really made it worthwhile.
The common theme that weaved its way through the survey was that we need to communicate better with our VR for AppExchange customers. We currently do this in a number of ways, including our newsletter, trade shows and live webinars, but we figured a more interactive forum for discussing all things VerticalResponse for AppExchange would be well received. There were many questions that were put forth on the survey response and we feel that we can get to to these and many more in a live chat. With that, -- it's scheduled! Put it in your salesforce calendar:
When: Wednesday, August 15th
Time: 11:00 am Pacific
How: Simply click the "Community" link in the navigation bar of the VR Email tab
Once you are in the VR Lounge click on the "chat rooms link" on the left hand navigation and join the conversation!
Thank you all for participating in the survey, your comments were well received and this will definitely not be the last! We hope the live chat on the 15th will address some of the lingering questions about the current functionality and where we are going with this great tool!
See you in the chat!
-Alex
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